Our Vision

TECHNOLOGY INTEGRATION

Leverage advanced technology to optimize operations, manage service requests efficiently, and improve client communication. Our latest CRM software automates the complete process with minimum manual input and maximum output.

OBJECTIVE

Establish a dedicated customer service centre that delivers exceptional support and builds client loyalty. Our team comprises highly skilled, experienced professionals from the service industry who work together to provide each customer with an outstanding, memorable "WOW" experience.

PERFORMANCE METRIC

Deploy performance metrics to monitor service centre efficiency and elevate customer happiness, using data-driven insights to improve operations continually. Our CRM system enables us to track each service ticket and generate different TAT reports segmented by zone, city, product, model, and more. This targeted approach helps us optimize operations and deliver consistently excellent service experiences.

how we achieve our goals

Dedicated & Experienced Team

Our team constitutes highly experienced professionals committed to delivering outstanding service and a seamless customer experience.

Advanced Phone System

Our state-of-the-art phone system includes IVR and voicemail capabilities, ensuring efficient call handling and smooth customer engagement.

Comprehensive CRM for Real-Time Tracking

Our advanced CRM system enables accurate tracking of every service ticket, with automated alerts to ensure timely follow-ups and issue resolution.

Proactive Communication

We encourage prompt and effective communication, keeping customers informed throughout the process and ensuring a transparent and satisfying service experience.

Automated Feedback and Rating System

Our automated rating system collects valuable customer feedback and identifies areas for improvement. This continuous feedback loop helps us refine our services and improve service quality.

Cutting-Edge Technology

With the latest phone systems, advanced CRM, AI-driven insights, and a commitment to constant enhancement, we stay at the forefront of service excellence.

Experience convenience and quality under one roof. Appliance Desk is here to simplify your life with dependable and professional care for all your appliance needs.

Quick Links

Contact Info

• Phone: 1800-833-5042 (Toll free)

• Office Address: 1/402 Gera Gardens, Koregaon Rd, Pune 411 001

• Email – indiaservice@appliancedesk.com

• Working Days: M – F, 9 am to 6 pm IST

We are closed on weekends and all national holidays.

Disclaimer: – All brand logos featured on this website are the trademarks or registered trademarks of their respective owners. Appliance Desk uses these logos for informational purposes only, to indicate compatibility or association with certain brands for repair and maintenance services. Appliance Desk is an independent service provider and is not affiliated with, sponsored by, or endorsed by any of these brands unless expressly stated. Use of these logos does not imply any endorsement or partnership.